Frequently asked questions

  • We have no minimums for in-house production at The Collective, making it easy for you to get started—whether you need just one piece or a small batch. However, for certain specialty projects, there is a minimum order of 50 pieces. This applies to custom services like sublimation, cut & sew, and other high-touch production methods. Please fill out our bulk order customs form here.

  • For men’s sizing, we provide sizes Small-5X, and for women’s sizing, we provide sizes Small-2X. We can try to source larger sizes in the mainland. However, this may require extra production time and costs. 

  • We offer a variety of colors, including white, black, blue, red, green, orange, and more. If you would like a more specialized color (i.e., baby blue), please inquire to see if we have it available.

  • The design process is different for everyone.  The process can take 2-3 days or up to 3 weeks, depending on the customer's requirements.  During this process, you will provide all necessary information on design (colors, vector files, names, words, ideas, etc.), and our artist will work with you to create a design custom to your liking.

  • Yes, it is possible.  We would need to confirm the designs quickly, but this would ultimately depend on our printer's availability.

  • If the art is an original design and does NOT include our Hawaii’s Finest Logo (collaboration), we can provide you with the vectored file upon request at an additional cost. If the art includes our Hawaii’s Finest Logo, we will NOT provide the vector file and all future items with the design will need to be printed through us.

  • Once the design is confirmed, standard printing takes on average 4 weeks. Please note, 3 week rush orders are possible upon printer availability. Rush orders are also dependent on how quickly designs are confirmed, shipping, etc.

  • We accept cash at either of our clothing shops, Credit Card, or Check.